Dr. Raymond Rezaie offers tips for remaining in contact with patients during the pandemic

Montreal doctor Dr. Raymond Rezaie

July 23, 2021

Dr. Raymond Rezaie offers tips for rem with patients during the pandemic

Dr. Raymond Rezaie discusses ways to stay in contact with patients during the COVID-19 pandemic

Over the past year, governments around the world have introduced restrictions intended to slow the spread of the virus that causes COVID-19, including limits on the number of individuals permitted to gather together at one time. These limits on in-person contact have increased the challenges involved in delivering patient care, according to Dr. Raymond Rezaie. The restrictions have altered the ways in which physicians deliver medical care as medical professionals struggle to find ways to stay in contact with their patients.

Raymond Reazie talks about the importance of good communication

Good patient communication rests at the center of a productive doctor-client relationship, asserts Dr. Raymond Rezaie. Delivering appropriate care always rests on a foundation of clear and open patient-doctor communication. It is essential that physicians have the opportunity to listen to a patient’s concerns and to provide answers to questions. Without open corridors of communication, physicians risk missing important diagnostic information reducing the effectiveness of the care delivered. Prevention plays an increasingly important role in the work of the medical establishment. Doctors have a critical role in delivering health information and answering patient questions regarding health maintenance. Patients also need guidance when it comes to proper medication use and information about treatment options and plans, suggests Dr. Raymond Reazie.

Raymond Reazie offers tips on how to stay in contact with patients during the pandemic

Many physicians are now communicating with patients online to maintain lines of communication during the pandemic, suggests Dr. Raymond Rezaie. The explosion of online communication platforms gives physicians a variety of options to choose from, making it possible to select an option that works well with one’s preferred way of interacting with patients. Platforms such as Teams and Zoom work well for short patient appointments during which physicians engage in activities such as reviewing results or providing guidance on proper medication usage. It is important to make the communication process easy for patients and to keep in mind that not all patients feel comfortable with electronic communication. It is critical to ensure the needs of older patients who are less comfortable with video meetings and email are met, suggests Dr. Raymond Rezaie. Make sure to send patients a direct link to the appointment to lower the barrier to access. Some physicians had already begun corresponding with patients by email, a trend that the pandemic has accelerated. For those patients who feel comfortable with written forms of communication, email can provide an efficient means of communication, according to Dr. Raymond Rezaie.